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At Hyundai we recognize how important our customers' vehicles are for work, for family and for pleasure. So every Hyundai comes with a full after sales services that includes a market leading vehicle warranty, Hyundai RAC Assistance and vehicle security registration
Any component forming part of the original vehicle specification manufactured by Hyundai Motor Company or supplied by Hyundai Car (UK) Ltd (except tyres and accessories), which are found to be defective as a result of poor manufacture or materials during normal usage of the vehicle will, at the discretion of Hyundai Car (UK) Ltd, be repaired or replaced, at no cost to the vehicle owner. Components replaced under the terms of the warranty shall continue to have the benefit of the unexpired portion of the warranty only.
General Exceptions
The new vehicle five year, unlimited mileage warranty shall not apply to the following:
Defects judged by Hyundai Car (UK) Ltd as being caused by
the failure to follow the recommendations regarding the frequency of routine
maintenance services or the failure to have such routine maintenance services
performed.
Defects, which are attributable to careless handling, accident, improper use of
the vehicle, or incorrectly completed repairs or routine maintenance services,
save by Hyundai Car (UK) Ltd and authorised Hyundai dealers.
Damage occurring as a result of any act or omission which is wilfully unlawful
or negligent, save by Hyundai Car (UK) Ltd and authorised Hyundai dealers.
Defects arising from the use of non-genuine Hyundai parts or accessories, or the
use of lubricants, fluids or fuels not approved for use in the vehicle by
Hyundai Car (UK) Ltd.
Any modifications or installations performed outside the scope of normal routine
maintenance or running repairs without the express approval of Hyundai Car (UK)
Ltd.
Deterioration, staining or corrosion of plated parts, paint coatings, rubber or
plastic components or soft trim which will occur due to normal exposure and
usage.
Alleged defects which are not as a direct result of manufacture or material
defects, or are not recognised as affecting the quality or function of the
vehicle. Examples of these include, but are not limited to:
Noises or vibrations of low amplitude or frequency which are considered to be
representative of the characteristics of the vehicle.
Slight oozing of oils or fluids from seals or gaskets which causes no
appreciable decrease in the level of these fluids.
Panel gaps, or any other defects which are considered to be representative of
the permitted manufacturing tolerances, accepted by Hyundai.
External appearance defects which are not apparent unless magnified by special
means or which are considered to be of a minor cosmetic nature and having no
affect upon the general appearance or quality of the vehicle, or which are
representative of the standards of finish expected by the manufacturer.
Corrosion or other external damage resulting from stone chipping, gravel or any
other form of impact.
Discoloration, fading or deterioration resulting from exposure to or contact
with tree sap, bird droppings, insects, tar, industrial pollution/fallout,
contamination by lubricants or other fluids.
Defects resulting from poor repair to, or failure to have repaired, body damage
caused by the above.
Damage which is "secondary", and is as a direct result of any primary damage or
defect upon which no action or rectification has taken place.
Failure or damage occurring during the period of the manufacturer-backed
warranty or faults developing during that period unless rectified immediately.
The replacement of lubricants, fluids or refrigerant other than as a direct
consequence of a warrantable repair. The replacement of consumable/service and
wear and tear items normally replaced or repaired in the process of routine
maintenance servicing or where the normal useful life of such components as
judged by Hyundai has expired. These include but are not limited to:
oil filters
fuel filters and filter elements
drive belts
sparking plugs
spark plug leads
gaskets and oil seals
shims/packaging
brake pads/shoes
bulbs
rubber stoppers
wiper blades and arms
These items have a limited warranty and shall be warranted against material or
manufacturing defect for a period stated in the full list, which can be found in
section 'Consumable/Service and Wear and Tear Items'.
Cosmetic defects of paint and trim (orange peel, low gloss, runs/sags, etc) are
warranted for the first two years from date of registration. After this time,
only defects attributable to the actual paint materials or substrate metal will
be warrantable.
Breakage or scratching of glass occurring after delivery to the owner of the
vehicle.
Vehicles that have been used for racing, rallying, competition, or
speed/endurance trials of any kind.
Defects occurring as a result of "fair wear and tear".
"Fair wear and tear" is defined as deterioration occurring through usage and no
defect of material or a manufacturing nature is evident.
Loss directly or indirectly contributed to, by or arising from:
Ionising radiation or contamination by radioactivity from any nuclear fuel, or
from any nuclear waste arising from the combustion of nuclear fuel.
The radioactive, toxic, explosive or other hazardous properties of any explosive
nuclear assembly, or nuclear component thereof.
Any other fallout or unusual environmental condition.
Acts of war, tension or civil unrest.
Damage to casings caused by impact, frost, and lack of anti-freeze or
lubricants.
Consequential loss of any kind whatsoever arising directly or indirectly from
the claim, or even from any source giving rise to a claim under the warranty.
Damage to the catalytic converter due to use of leaded fuel, running the engine
with a misfire or shocks/blows to the fragile catalytic element.
Warranty-based repairs carried out by non-authorised Hyundai dealers will not be
reimbursed.